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| Gift Voucher FAQ |
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Purchasing Gift Vouchers.
Gift Vouchers are purchased just like any other item in our store. You can
pay for them using the stores standard payment method(s).
Once purchased the value of the Gift Voucher will be added to your own personal
Gift Voucher Account. If you have funds in your Gift Voucher Account, you will
notice a new box appears in the right hand column on any store page. This box
shows the amount available in your Gift Voucher Account, and also provides a
link to a page where you can send the Gift Voucher to some one via email.
How to Send Gift Vouchers.
To send a Gift Voucher you need to go to our Send Gift Voucher Page. You can
find the link to this page in the Informations Box in the left hand column of
each page.
When you send a Gift Voucher, you need to sepcify the following.
The name of the person you are sending the Gift Voucher too.
The email address of the person you are sending the Gift Voucher too.
The amount you want to send. (Note you don't have to send the full amount that
is in your Gift Voucher Account.)
A short message which will apear in the email.
Please ensure that you have entered all of the information correctly, although
you will be given the opportunity to change this as much as you want before
the email is actually sent.
Buying with Gift Vouchers.
If you have funds in your Gift Voucher Account, you can use those funds to
purchase other items in out store. At the checkout stage, an extra box will
appear. Ticking this box will apply those funds in your Gift Voucher Account.
Please note, you will still have to select another payment method. If there
is enough in your Gift Voucher Account to cover the cost of your purchase then
this extra payment will be ignored, otherwise it will be used to pay the balance.
If you have more funds in your Gift Voucher Account than the total cost of
your purchase the balance will bel left in you Gift Voucher Account for the
future.
Redeeming Gift Vouchers.
If you receive a Gift Voucher by email it will contain details of who sent
you the Gift Voucher, along with possibly a short message from them. The Email
will also contain the Gift Voucher Number. It is probably a good idea to print
out this email for future reference. You can now redeem the Gift Voucher in
two ways.
1. By clicking on the link containe within the email for this express purpose.
This will take you to the store's Redeem Voucher page. you will the be requested
to create an account, before the Gift Voucher is validated and placed in your
Gift Voucher Account ready for you to spend it on whatever you want.
2. At any time you may visit the store, and by following the link in the information
box, be taken to the Redeem Voucher page. If you have not already done so, you
will be required to login, and if necessary create an account. You will then
be asked to enter your Gift Voucher Number, which will then be validated before
being added to your Gift Voucher Account for you to spend as you wish.
When problems occur.
For any queries regarding the Gift Voucher System, please contact the store
by email at info@oramaworld.com. Please make sure you give
as much information as possible in the email.
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